California Consumer Privacy Act (CCPA) | Your Rights

Your CCPA rights

If you are a California resident, you have the following rights under the CCPA (California Consumer Privacy Act):

• Right to know: Learn what personal data we collect, how we use it, and who we share it with.
• Right to access: Request a copy of your personal data held by us.
• Right to delete: Ask us to delete personal information we have collected, subject to legal obligations.
• Right to opt-out: Choose not to have your personal data sold or shared for targeted advertising.
• Right to non-discrimination: We will not deny you services, charge different prices, or provide a lower level of quality if you exercise your privacy rights.

Data we collect

When you interact with Crystals Healing, we may collect:

• Identifiers (name, email, billing/shipping address, IP address).
• Commercial information (orders, product preferences).
• Internet activity (cookies, browsing history on our site).
• Payment details (processed securely by third-party providers).

How we use your data

Your personal data is used to:

• Process and deliver orders.
• Communicate with you about products, promotions, or account updates.
• Improve our website, products, and customer service.
• Comply with legal and tax obligations.

Opt-out of data sharing & sales

You may opt-out of the sale or sharing of your personal information at any time. Please visit our Privacy Choices page or email us directly at privacy@crystalshealing.co.uk.

How to submit a request

To exercise your CCPA rights, you can:

• Email us at privacy@crystalshealing.co.uk
• Submit a request via our Contact Form

We will verify your identity before processing any requests and respond within 45 days as required by law.

Non-discrimination policy

Exercising your privacy rights under the CCPA will not affect the services or prices you receive from Crystals Healing. We respect all customers equally.

Contact information

For questions about this CCPA Notice or our privacy practices, please contact us:

Crystals Healing Privacy Team
Email: privacy@crystalshealing.co.uk (serving worldwide customers)