Terms and conditions

Crystals Healing Limited
72 Conifer Way, Wembley, HA0 3QR, London, UK
Phone: +44 020 349 02109
Email: contact@crystalshealing.co.uk
Hours: Daily 09:00–17:00

You must be at least 18 years old. Use the site only for lawful purposes. Do not attempt to disrupt the site, scrape data, send spam or misuse accounts.

Keep your password confidential. You are responsible for activity under your account. We may suspend or close accounts that breach these terms.

We aim to display colours and details accurately, but minor variations can occur. Items may sell out. We may update or discontinue products without notice.

All prices are in GBP and may change. Sales tax is added where required. Accepted payments:

• Visa, Mastercard, American Express, Discover
• PayPal
• Clearpay, Klarna, Laybuy

By ordering, you authorise us to charge your chosen method for the total amount, including shipping and taxes. We may correct pricing errors.

We may refuse or cancel orders (e.g., suspected fraud, stock limits). If cancelled after payment, we refund you in full. See our Return Policy for delivery and returns.

All site content and marks belong to Crystals Healing Limited or our licensors. Personal, non‑commercial use only unless we authorise otherwise.

• Hacking, reverse engineering or bypassing security.
• Uploading malware or spam; excessive automated requests.
• Scraping data without consent.
• Harassing other users or staff.

Post only truthful, respectful content based on first‑hand experience. We may remove content that breaks these rules. You grant us a licence to display and share your submitted reviews.

We link to other websites we don’t control. Check their terms and privacy notices before using them.

We process personal data as described in our Privacy Policy. By using the site you agree to that policy.

The site is provided "as is". We exclude implied warranties to the fullest extent permitted by law and are not liable for indirect or consequential losses. Nothing limits liability for death or personal injury due to negligence, fraud, or any matter that cannot be excluded under UK law.

You agree to indemnify Crystals Healing Limited for losses arising from your breach of these terms or misuse of the site.

We may update these terms. The revised version applies from the date shown at the top of this page.

Law of England and Wales; courts in London have non‑exclusive jurisdiction. EU consumers may use the EU Consumer ODR platform.

We provide notices electronically. Electronic records and signatures have the same legal effect as paper ones, where permitted by law.

Questions? See section 1 for our contact details.