About Us – Crystals Healing Story, Mission & Values
Our Story

Crystals Healing UK was founded in December 2020. We started small, focusing on handmade crystal jewellery and a simple promise: clear product descriptions, careful preparation and practical guidance for looking after each piece.
Over time, the most common questions we received were not about trends or complicated routines, but about everyday use: what to avoid with water or sunlight, how to store jewellery properly and how to choose pieces for gifting or daily wear. That is why we began sharing short guides alongside our collections.
Today we continue to craft and curate pieces in the UK, prepare orders with care and share beginner friendly advice for customers in the UK and worldwide.
Our Mission and Philosophy
Our mission is simple: to create crystal jewellery and natural stone pieces that are clear to shop, easy to care for and enjoyable to wear, gift or collect. We want customers to feel confident about what they are choosing, how it looks and how to look after it once it arrives.
Each piece is handmade or selected with care, and every order is prepared with attention to presentation, quality and safe packing. We focus on practical details, honest descriptions and straightforward guidance, so the shopping experience feels simple and reliable from start to finish.


Authentic Crystals and How We Prepare Each Order
We curate a focused range of raw and polished crystals, alongside handmade crystal jewellery. Each item is selected for its appearance, finish and suitability for everyday use, and we describe stones as clearly as possible so you know what to expect when it arrives.
Before dispatch, we carry out basic checks such as visible chips, finish, weak threads or clasps where applicable, and we pack items carefully to reduce handling marks in transit. If you are new to crystals, we are also happy to help with practical suggestions based on the type of piece you want, whether it is for gifting, collecting, display or everyday wear.
Suppliers and quality standards
- We work with established suppliers to support consistent quality and availability.
- When stock arrives, we check items for visible damage and finish before storage and packing.
- Where a stone is treated, dyed or reconstructed, we aim to state this in the product description.
Meet the Team
We are a husband and wife team behind Crystals Healing UK.
Our Values
Clear Product Information
We describe each piece as clearly as possible, so you know what you are buying, what it looks like and how to care for it.
Careful Preparation
Every order is checked for visible damage and packed carefully for transit, with attention to presentation and protection.
Handmade with Care
Our jewellery and many gift pieces are handmade in the UK, with attention to finish, comfort and everyday wear.
Simple, low-waste packaging
We keep packaging as simple and practical as possible, aiming to protect each order while avoiding unnecessary extras.
About our Guides

Our blog posts are written from day to day experience handling crystals and jewellery, along with the questions customers ask most often. We focus on practical care, product guidance and safe handling, and we avoid medical claims.
Our products are sold as decorative jewellery, gifts and home accessories. We make no medical, therapeutic, spiritual or supernatural claims about our products.
Packaging and Practical Choices
We keep things simple. Our focus is careful preparation, protective packing and reducing unnecessary waste where practical.
We use straightforward packaging designed to protect items in transit. Where practical, we choose materials that can be reused or recycled, and we avoid unnecessary extras wherever possible.
If you have specific packaging preferences, for example no gift note or minimal packing, add a note at checkout and we will do our best to accommodate.
Based in the UK
We are based in Wembley, London. For contact details and support, visit our